FREQUENTLY ASKED QUESTIONS
Does the serum work 100%?

According to years of experience, the serum works in more than 95% of cases. Unfortunately, there is nothing that works for everyone. We are all different.

How many times can the serum be used?

The serum is most often used with every application of eyelashes or replenishment. It is difficult to count how many eyelashes can be glued from 1 piece of adhesive. The serum has a shelf life of up to 12 months.

Can symptoms like redness, swelling, or itching disappear completely?

We have seen a few cases after some years of applying the serum. Gradually, it tried to take it, and then the body found that it could defend itself.

Can a reaction occur even after years of wearing eyelashes without any problems?

Yes it can, its enough to just undergo certain changes in the body. The main factors of sudden reactions include hormone changes (pregnancy), stress, decreased immunity, illness, or after changing medication.

Can I apply the serum even during pregnancy?

Yes, it is possible. The serum is natural, and no problems have been reported, even in women with high-risk pregnancies.

Can the serum burn and cause lacrimation after application?

The serum may tingle or burn briefly after application, and this is more likely to be the case when the eyes are sensitive the first time the serum is used, or irritated. If the eyes burn and tears form, it is usually due to excessive application…. It must not be applied too much, and nothing must touch the roots or the eyes. In this case, rinse immediately with water or gently wipe the eyelids with a cotton swab dipped in water. Everything will calm down immediately.

Can I use any adhesive if I use the serum or just some?

If you have the serum, you can use any adhesive you are used to and satisfied with.

What if the eyes itch or suddenly swell at the bottom between replenishments?

If a client has the serum at home, apply it once or several times if necessary (but no more than three times a day). Otherwise, it should be applied by a stylist. Everyone is different, immunity sometimes fluctuates.

How can you tell if even the serum won’t help?

In rare cases, rhinitis and lacrimation may occur at first. If the eyes sting and won’t stop, antihistamines will sometimes help. If that doesn’t work, I advise you to remove the lashes gently and carefully, and not to try the application again.

If a reaction suddenly occurs after applying the eyelashes, do I have to take my eyelashes off or can I use the serum?

From our experience, there’s no need to take them off. It is also not recommended to use a remover on the eyelashes. The client would probably never forget about it if you did. Immediately apply the serum to the eyelids and repeat after a few hours. It starts to work immediately, and relief will come within a few hours. It is possible to use a maximum of 3 times a day and the next day there should be a huge improvement. During the next replenishment, I recommend using the serum before and after the procedure as normal.

When may the serum not help in the case of itching?

If the joints are applied too close to the eyelids or in the worst case directly on them!!! That shouldn’t happen. The allergy has a stronger effect, and become itchy.

What if flakes remain after healing?

The serum contains a large amount of zinc, which is a treasure, but in some people, it can dry the skin. In which case, I recommend moisturizing with something gentle – marigold, shea butter, coconut oil – whatever you have lying around the house.

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